Stowe Country Homes

541 South Main Street, Stowe
5 avis
7.20/10.00
+1 802-253-8132

Stowe Country Homes sur la carte

Critiques

Abhineet Jain (09.10.2017 18:18)
Beautiful homes but horrible management team. They booked us in a house without informing the owner. The owner's family was living in the house. When we arrived (which was late in the night) the person living there walked out with a gun on us. He had no idea about Stowe Country Home renting the house. We were terrified (living in NYC never been in a situation where someone walked out with a gun on us).

We called Stowe Country Homes' emergency number and they treated it like an everyday matter. Even after us telling them that someone was in the house we rented, we have a gun situation and they risked our lives, they didn't seem to care much and said everyone had guns in Vermont.

The emergency contact called us back and said the owner was not informed about our booking and they will find an alternate accommodation for us. The emergency contact did not know the location of this new house and trespassed on another couple of properties trying to find the right house. As you can imagine we did not want to be in the vicinity when he was trying his key in every door. All this went on for a couple of hours before we were provided an alternate accommodation.

The experience ruined our trip, and Stowe Country Homes wished us a great stay in Stowe and congratulated on the upgraded house! It felt like this was all a joke to them!

When we asked for a refund, they said we were able to resolve the issue and got you a place to stay so we will only refund a part of your payment.
Peter Paschalides (02.01.2017 14:49)
Service was really nice. Explained a lot about there and gave reccomendations.
Gary Dance (26.08.2016 23:03)
Such a pleasant experience. Homes was beautiful. Had some minor issues which was rectified in a timely matter. Will use them again when returning to Stowe!!
chienyen soo (07.02.2016 02:30)
Nothing better than meeting friendly and lovely people here.
A Google User (28.07.2010 19:01)
Great house and a great weekend in March. But when everyone in the house realized they had bed bug bites and they did nothing to apologize or reimburse, we were very disappointed. Will likely (and sadly) not stay at their homes again as a result.

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