REMS Inc

1 Center Street #310, Provo
5 avis
5.20/10.00
+1 801-375-5595

REMS Inc sur la carte

Critiques

Danielle Quist (21.11.2017 19:49)
Worst rental company I've ever worked with. Never responds to maintenance (our water heater went out in January and we had to call our apartment owner because REMS wouldn't help us). They hardly respond to emails and haven't responded to voicemails (even though it says you'll get a response in 24 hours). They lied about our deposit and stole our money. They have $300 fees for pretty much everything ($300 to sign a contract? C'mon). No professionalism whatsoever. Will never rent from them again and regret our 11 months in their apartment.
Mckay Littleford (14.09.2017 20:26)
Cant choose zero stars they dont even deserve a rating system at all. The worst company to try to deal with they dont respond or take care of any problems. All they do is ignore the problems and brush it off like nothing happened unless it is involving the building managers which they are completely out of line and abuse their "power" as a building manager.
Dave Wright (06.07.2017 20:04)
Terrible company! Hated dealing with them even for the most simple things. They are terrible at responding to anything. Terribly ran company. Avoid if at all possible. Autumn is a real winner.
Salvador Charlie (17.10.2016 22:39)
Great customer service. Leasing agent was very respectful and took care of my needs as well as answered all my questions. She had complete knowledge of everything that I asked and made sure I left without any concerns.
Donald Sam (22.09.2016 19:27)
REMS got back to me about my heater not working within an hour of my email and was able to get someone out right away to fix it. I have a small infant and it means a lot to know that they get back to you when you leave a detailed message. My fridge also went out and REMS was able to help me get a new one right away and even call to let me know what was going on. I appreciate them working hard to keep our apartment up and running and all the effort that goes into filling every renters requests. Great job guys. Thank you from our family.

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