LUMAS Budapest
| Budapest, Október 6. utca 21 |
5 avis
6.40/10.00 |
|
+36 30 702 4330 |
|
LUMAS Budapest sur la carte
Critiques
Marc Hildebrand (08.08.2017 16:56)
Lumas is a terrible company, after weeks of awaiting delivery in the US from where the art is printed in Germany their customer service failed completely in helping our art clear customs enroute to Montana.
Now they are holding our money ransom while the piece sits in customs in Memphis. They refused to assist in the process and claimed that it was our responsibility as the receiver to ensure that the shipping company could deliver the goods.
This is fairly minor, but what is criminal is the complete lack of customer service provided throughout our very negative experience with Lumas. It is clear that the beautiful city of Budapest is stained by the existence of this Lumas store.
Update, four months after our purchase the art is stuck in return customs in Germany. LUMAS still refuses to help. We'll never buy art internationally again.., this type of behaviour just hurts the artists in the end.
Lumas is a terrible company, after weeks of awaiting delivery in the US from where the art is printed in Germany their customer service failed completely in helping our art clear customs enroute to Montana.
Now they are holding our money ransom while the piece sits in customs in Memphis. They refused to assist in the process and claimed that it was our responsibility as the receiver to ensure that the shipping company could deliver the goods.
This is fairly minor, but what is criminal is the complete lack of customer service provided throughout our very negative experience with Lumas. It is clear that the beautiful city of Budapest is stained by the existence of this Lumas store.
Update, four months after our purchase the art is stuck in return customs in Germany. LUMAS still refuses to help. We'll never buy art internationally again.., this type of behaviour just hurts the artists in the end.
janos horvath (08.02.2017 21:54)
Great collection, various formats, frames and sizes. Some pricy items but surely high quality. Very kind assistance and helpful customer service.
Great collection, various formats, frames and sizes. Some pricy items but surely high quality. Very kind assistance and helpful customer service.
Nem Bog (17.07.2016 22:08)
Italian 'style'.
Italian 'style'.
jemma fleming (11.05.2016 17:20)
Not much of a gallery with little interestibg content
Not much of a gallery with little interestibg content
Tomi Bairz (24.10.2014 10:17)
Gallery with high end photography. Do not miss it if you are in Budapest. ;)
Gallery with high end photography. Do not miss it if you are in Budapest. ;)
